Designed for more people
Accessibility
A useful, understandable and welcoming store experience should be available to everyone.
Accessibility is part of how we design, test and improve the store.
01Clear structure
Information is organised so key answers are easier to find and understand.
02Flexible access
Core journeys are designed for keyboard, touch, zoom and readable contrast.
03Human support
Our care team can help when the digital experience creates a barrier.
